OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
MTL <> LDN & NWK <> LDN
Scheduled Maintenance Report for Network & Infrastructure
Completed
Nous avons actuellement un incident de force majeur qui impacte 8 de nos liens transatlantiques avec le fournisseur Hibernia.
- 4*10G MTL <> LDN
- 4*10G NWK <> LDN

Ceci est liée à une erreur de déplacement sur le cable sous-marin entre Halifax, Canada et Southport, UK Submarine cable.

Sur la partie backbone, les échanges ne sont pas impactés avec la mise en production récente des liens en 100G sur FLAG, AC-1 et AC-2.
Les liens inter-DC sont pour leurs parts ralentis car les échanges entre BHS et l'Europe passent par Strasbourg ce qui ajoute de la latence.

Nous allons contacter notre fournisseur afin d'avoir une estimation du délais de cette coupure et essayer de restaurer le service sur la partie inter-DC le plus rapidement possible.

Update(s):

Date: 2016-04-14 10:12:10 UTC
C'est de nouveau up!
Cela devait etre une sacré expérience à vivre cette réparation.

Dans quelques semaines nous allons remplacer les 4*10G MTL <> LDN par 1*100G.

Date: 2016-04-13 09:47:33 UTC
Pendant ce temps la maintenance sur le cable continue :

\"Update 13: Please be advised that the final splice has been completed. COTDR and systems testing is underway between the terminal stations and the cable repair ship to verify the cable system. Hibernia Networks will continue to provide updates as they become available from the cable repair ship and our Marine department.

Update 12: Please be advised that the cable repair ship completed the initial splice on the Southport cable end at approximately 12:00GMT today. The cable repair ship has moved west towards the Halifax side. The Halifax cable end was recovered and is on board the cable ship from approximately 14:00GMT today. The cable ship is currently setting up for final splice and testing. Strong tidal conditions have slowed progress. OTDR and system testing between the cable ship and the terminal stations is anticipated to occur early morning (GMT) on the 13th of April. Hibernia Networks will continue to provide updates as they become available from the cable repair ship and our Marine department.

Update 11: Please be advised that the cable repair ship has now recovered the Southport end of the cable. The initial testing and preparations for the splicing of the Southport end of the cable have commenced. Hibernia Networks will continue to provide updates as they become available from the cable repair ship and our Marine department.

Update 10: Please be advised that the wind speed has eased in the last hour and the cable repair ship is preparing to launch the ROV (remote operating vehicle) to recover the Southport cable end in order to commence testing and initial splice on the Southport side. The weather forecast for tonight is advising of strong winds and Hibernia Networks will continue to provide updates as they become available from the cable repair ship and our Marine department.

Update 9: Please be advised that the cable ship remains on weather downtime due to strong easterly winds and strong tides. The Met office forecast is predicting similar conditions until early Tuesday morning (GMT). Once the next available window becomes available were it is safe for the ship to operate, the repair ship will recommence repairs. Hibernia Networks will continue to provide updates as they become available from the cable repair ship and our Marine department.

Update 8: Please be advised that the cable repair ship picked up the Halifax cable end early this morning. IR/OTDR tests have been verified to be good. The Halifax end was sealed and buoyed off at 12:00GMT today. Due to the increase in strong winds and tides the cable repair ship has been on weather downtime since 14:00GMT today. Please be advised that we will continue to provide updates as they become available from the cable repair ship and our Marine department.

Update 7: Please be advised that due to a combination of wind direction together with strong tides and currents have slowed down the repair progress as the aforementioned conditions working against the cable repair ship is restricting manoeuvrability. We will continue to provide updates as they become available from the cable repair ship and our marine department.

Update 6: Please be advised that the cable repair ship retrieved the Halifax side of the cable and is currently testing, once completed they will buoy off the Halifax side and go pick up the Southport side of the cable. The ship anticipates to pick up the Southport side of the cable at midnight GMT tonight. Once the cable facing the Southport side is on board the cable ship, the ship will test the Southport side, once testing has been verified they will then commence initial splice on the Southport end. We will continue to provide updates as they become available from the cable ship and our Marine department.
\"

Date: 2016-04-09 15:19:12 UTC
Hibernia a réussi à re-router 2 circuits sur les 4 entre Montréal et Londres. Nous avons donc de nouveau les latences optimales et nous ne constatons pas de saturation actuellement.

Date: 2016-04-09 11:14:02 UTC
dernière update de la maintenance sur le cable hibernia:

\"The cable repair ship has located the cable in the last few hours. The cable repair ship has cut the cable and is currently grappling for ends. Weather this morning is favorable and repair efforts by the cable repair ship continue. The weather is to deteriorate later today and we will provide updates as they become available from the cable repair ship and our Marine department. \"

Date: 2016-04-09 11:04:28 UTC
Nous venons également de fixer un problème sur un lien entre BHS et SBG qui passe par la cable sous marin Apollo, ce lien est utilisé pour backuper les wave Montreal <> Londres sur l'inter-DC.
Le lien était up physiquement mais aucun trafic n'était forwardé dessus.

C'est maintenant fixé.

On est passé en dessous du seuil de saturation mais il se peut que nous rencontrions des micros saturation sur certains gros flux.

--

Nous venons d'avoir la validation auprès du NOC de hibernia que 2 de nos circuits Montreal <> Londres vont être re-routé par le cable hibernia express pour rétablir cette liaison avant la fin de la maintenance.

Date: 2016-04-09 01:47:41 UTC
Nous avons ouvert un ticket avec hibernia afin d'essayer de restaurer le service via le cable hibernia-express qui ne semble pas impacter.

Date: 2016-04-09 01:45:46 UTC
Plus d'information sur la maintenance en cours:

\"Hibernia Networks has developed a shunt fault on Segment A - Halifax, Canada to Southport, UK Submarine cable. The shunt fault is to be rectified under a maintenance procedure. Please note that this has been deemed a Force Majeure event.

A shunt fault occurs when the cable insulation becomes damaged from ship anchors, fishing trawlers and ocean currents dragging the cable along the sea floor. Shunt faults do not impact normal optical operation of a submarine cable as this is an electrical fault, but if left unrepaired, these faults can cause significant problems in the future.

An increase in fishing activity in the Irish Sea has meant that Hibernia Networks has revised the risk to Segment A of the Hibernia Network and has decided to avail of a weather window opening towards the end of next week.

As with all submarine repairs, it is difficult to give an accurate time of completion of the repair due to the complexities involved, including factors such as surface weather, sea conditions, and the extent of the damage to the cable. The restoral time is heavily dependent on operational circumstances and Hibernia Networks will provide estimations during the repair when more accurate weather reports and updates from the ship become available.\"
Posted Apr 09, 2016 - 01:04 UTC