OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
nwk-5-a9
Incident
Report for Network & Infrastructure
Resolved
Nous avons une deux deux cartes RSP de nwk-5-a9 de down. Aucun impact sur le trafic client n'est constaté car la seconde carte a pris le relais directement. Nous allons ouvrir un case chez Cisco pour investiguer et remplacer la carte si nécessaire
Update(s):
Date: 2017-03-24 17:05:00 UTC
Tout est ok, le process de RMA a fixé le problème:
RP/0/RSP0/CPU0:nwk-5-a9#admin show platform
Fri Mar 24 18:02:12.741 CET
Node Type State Config State
-----------------------------------------------------------------------------
0/RSP0/CPU0 A9K-RSP880-SE(Active) IOS XR RUN PWR,NSHUT,MON
0/RSP1/CPU0 A9K-RSP880-SE(Standby) IOS XR RUN PWR,NSHUT,MON
Date: 2017-03-24 17:02:10 UTC
[18:59:32] nwk-5-a9.nj.us => connection to backup process group location 0/RSP1/CPU0 is UP (%HA-REDCON-6-BACKUP_CONNECTION_UP )
[18:59:32] nwk-5-a9.nj.us => UDLD protocol Unknown link on 0_RSP1_CPU0_0, UDLD Detection Disabled (%PLATFORM-UDLD-4-DETECTION_DISABLED )
[18:59:32] nwk-5-a9.nj.us => Card is COLD started (%OS-SYSMGR-5-NOTICE )
[18:59:32] nwk-5-a9.nj.us => Backup system manager is ready (%OS-SYSMGR-6-INFO )
[18:59:32] nwk-5-a9.nj.us => this card going standby (%HA-REDCON-6-GO_STANDBY )
[18:59:32] nwk-5-a9.nj.us => This card is standby and its backup process groups are NOT ready (%HA-REDCON-6-STBY_BACKUP_NOT_READY )
[18:59:32] nwk-5-a9.nj.us => A9K-RSP880-SE 0/RSP1/CPU0: Running Minimum Diagnostics... (%DIAG-DIAG-6-RUN_MINIMUM )
[18:59:33] nwk-5-a9.nj.us => connection to standby card is UP (%HA-REDCON-6-STANDBY_CONNECTION_UP )
[18:59:34] nwk-5-a9.nj.us => successfully retrieved cbc eeprom (%PLATFORM-BPE-5-INFO )
[18:59:38] nwk-5-a9.nj.us => Go standby (%INSTALL-INSTHELPER-6-ISSU_GO_STANDBY )
[18:59:43] nwk-5-a9.nj.us => Alpha display on node 0/RSP1/CPU0 changed to NRDY in state default (%PLATFORM-ALPHA_DISPLAY-6-CHANGE )
[18:59:53] nwk-5-a9.nj.us => Management node 0x21 in SDR Owner (0) is READY after SDR Plane Ready is signalled (%HA-LRD-6-LATE_MGMT_NODE )
[18:59:57] nwk-5-a9.nj.us => Configuration for node '0/RSP1/0' has been restored. (%MGBL-CONFIG-6-OIR_RESTORE )
[19:00:25] nwk-5-a9.nj.us => Management node 0x21 in SDR Owner (0) is READY after SDR Plane Ready is signalled (%HA-LRD-6-LATE_MGMT_NODE )
[19:00:25] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:IOS XR RUN (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[19:00:25] nwk-5-a9.nj.us => Node: 0/RSP1/CPU0, state: IOS XR RUN (%PLATFORM-INV-6-NODE_STATE_CHANGE )
[19:00:33] nwk-5-a9.nj.us => standby card is ready (%HA-REDCON-1-STANDBY_READY )
[19:00:33] nwk-5-a9.nj.us => This card is standby and is ready (%HA-REDCON-6-STBY_STANDBY_READY )
[19:01:23] nwk-5-a9.nj.us => backup process groups between 0/RSP0/CPU0 and 0/RSP1/CPU0 are ready (%HA-REDCON-1-BACKUP_READY )
[19:01:23] nwk-5-a9.nj.us => This card is standby and its backup process groups are ready (%HA-REDCON-6-STBY_BACKUP_READY )
Date: 2017-03-24 16:58:50 UTC
[18:57:55] nwk-5-a9.nj.us => Boot Request from 0/RSP1/CPU0, RomMon Version: 10.45 (%PLATFORM-SHELFMGR_HAL-6-BOOT_REQ_RECEIVED )
[18:57:55] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:MBI-BOOTING (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[18:58:22] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:MBI-RUNNING (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
Date: 2017-03-24 16:57:20 UTC
[18:56:08] nwk-5-a9.nj.us => Node 0/RSP1/CPU0 CPU reset detected. (%PLATFORM-SHELFMGR-6-NODE_CPU_RESET )
[18:56:08] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:BRINGDOWN (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[18:56:08] nwk-5-a9.nj.us => Node: 0/RSP1/CPU0, state: BRINGDOWN (%PLATFORM-INV-6-NODE_STATE_CHANGE )
[18:56:25] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:ROMMON (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
Date: 2017-03-24 16:53:19 UTC
[18:52:16] nwk-5-a9.nj.us => Boot Request from 0/RSP1/CPU0, RomMon Version: 10.45 (%PLATFORM-SHELFMGR_HAL-6-BOOT_REQ_RECEIVED )
[18:52:16] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:MBI-BOOTING (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[18:52:55] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:MBI-RUNNING (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
Date: 2017-03-24 16:51:35 UTC
[18:49:54] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:NOT-PRESENT (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[18:49:54] nwk-5-a9.nj.us => OIR: Node 0/RSP1/CPU0 Sn: FOC1851PAUQ removed (%PLATFORM-INV-6-OIROUT )
[18:50:28] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:PRESENT (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[18:50:28] nwk-5-a9.nj.us => OIR: Node 0/RSP1/CPU0 Sn: FOC2002NDBS inserted (%PLATFORM-INV-6-OIRIN )
[18:50:44] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:ROMMON (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
Date: 2017-03-24 16:51:29 UTC
Nous remplacons la RSP défaillant par un RMA.
Update(s):
Date: 2017-03-24 17:05:00 UTC
Tout est ok, le process de RMA a fixé le problème:
RP/0/RSP0/CPU0:nwk-5-a9#admin show platform
Fri Mar 24 18:02:12.741 CET
Node Type State Config State
-----------------------------------------------------------------------------
0/RSP0/CPU0 A9K-RSP880-SE(Active) IOS XR RUN PWR,NSHUT,MON
0/RSP1/CPU0 A9K-RSP880-SE(Standby) IOS XR RUN PWR,NSHUT,MON
Date: 2017-03-24 17:02:10 UTC
[18:59:32] nwk-5-a9.nj.us => connection to backup process group location 0/RSP1/CPU0 is UP (%HA-REDCON-6-BACKUP_CONNECTION_UP )
[18:59:32] nwk-5-a9.nj.us => UDLD protocol Unknown link on 0_RSP1_CPU0_0, UDLD Detection Disabled (%PLATFORM-UDLD-4-DETECTION_DISABLED )
[18:59:32] nwk-5-a9.nj.us => Card is COLD started (%OS-SYSMGR-5-NOTICE )
[18:59:32] nwk-5-a9.nj.us => Backup system manager is ready (%OS-SYSMGR-6-INFO )
[18:59:32] nwk-5-a9.nj.us => this card going standby (%HA-REDCON-6-GO_STANDBY )
[18:59:32] nwk-5-a9.nj.us => This card is standby and its backup process groups are NOT ready (%HA-REDCON-6-STBY_BACKUP_NOT_READY )
[18:59:32] nwk-5-a9.nj.us => A9K-RSP880-SE 0/RSP1/CPU0: Running Minimum Diagnostics... (%DIAG-DIAG-6-RUN_MINIMUM )
[18:59:33] nwk-5-a9.nj.us => connection to standby card is UP (%HA-REDCON-6-STANDBY_CONNECTION_UP )
[18:59:34] nwk-5-a9.nj.us => successfully retrieved cbc eeprom (%PLATFORM-BPE-5-INFO )
[18:59:38] nwk-5-a9.nj.us => Go standby (%INSTALL-INSTHELPER-6-ISSU_GO_STANDBY )
[18:59:43] nwk-5-a9.nj.us => Alpha display on node 0/RSP1/CPU0 changed to NRDY in state default (%PLATFORM-ALPHA_DISPLAY-6-CHANGE )
[18:59:53] nwk-5-a9.nj.us => Management node 0x21 in SDR Owner (0) is READY after SDR Plane Ready is signalled (%HA-LRD-6-LATE_MGMT_NODE )
[18:59:57] nwk-5-a9.nj.us => Configuration for node '0/RSP1/0' has been restored. (%MGBL-CONFIG-6-OIR_RESTORE )
[19:00:25] nwk-5-a9.nj.us => Management node 0x21 in SDR Owner (0) is READY after SDR Plane Ready is signalled (%HA-LRD-6-LATE_MGMT_NODE )
[19:00:25] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:IOS XR RUN (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[19:00:25] nwk-5-a9.nj.us => Node: 0/RSP1/CPU0, state: IOS XR RUN (%PLATFORM-INV-6-NODE_STATE_CHANGE )
[19:00:33] nwk-5-a9.nj.us => standby card is ready (%HA-REDCON-1-STANDBY_READY )
[19:00:33] nwk-5-a9.nj.us => This card is standby and is ready (%HA-REDCON-6-STBY_STANDBY_READY )
[19:01:23] nwk-5-a9.nj.us => backup process groups between 0/RSP0/CPU0 and 0/RSP1/CPU0 are ready (%HA-REDCON-1-BACKUP_READY )
[19:01:23] nwk-5-a9.nj.us => This card is standby and its backup process groups are ready (%HA-REDCON-6-STBY_BACKUP_READY )
Date: 2017-03-24 16:58:50 UTC
[18:57:55] nwk-5-a9.nj.us => Boot Request from 0/RSP1/CPU0, RomMon Version: 10.45 (%PLATFORM-SHELFMGR_HAL-6-BOOT_REQ_RECEIVED )
[18:57:55] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:MBI-BOOTING (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[18:58:22] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:MBI-RUNNING (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
Date: 2017-03-24 16:57:20 UTC
[18:56:08] nwk-5-a9.nj.us => Node 0/RSP1/CPU0 CPU reset detected. (%PLATFORM-SHELFMGR-6-NODE_CPU_RESET )
[18:56:08] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:BRINGDOWN (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[18:56:08] nwk-5-a9.nj.us => Node: 0/RSP1/CPU0, state: BRINGDOWN (%PLATFORM-INV-6-NODE_STATE_CHANGE )
[18:56:25] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:ROMMON (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
Date: 2017-03-24 16:53:19 UTC
[18:52:16] nwk-5-a9.nj.us => Boot Request from 0/RSP1/CPU0, RomMon Version: 10.45 (%PLATFORM-SHELFMGR_HAL-6-BOOT_REQ_RECEIVED )
[18:52:16] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:MBI-BOOTING (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[18:52:55] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:MBI-RUNNING (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
Date: 2017-03-24 16:51:35 UTC
[18:49:54] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:NOT-PRESENT (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[18:49:54] nwk-5-a9.nj.us => OIR: Node 0/RSP1/CPU0 Sn: FOC1851PAUQ removed (%PLATFORM-INV-6-OIROUT )
[18:50:28] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:PRESENT (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
[18:50:28] nwk-5-a9.nj.us => OIR: Node 0/RSP1/CPU0 Sn: FOC2002NDBS inserted (%PLATFORM-INV-6-OIRIN )
[18:50:44] nwk-5-a9.nj.us => 0/RSP1/CPU0 A9K-RSP880-SE state:ROMMON (%PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE )
Date: 2017-03-24 16:51:29 UTC
Nous remplacons la RSP défaillant par un RMA.