OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
PCI 2016 - BHS1 - host256146
Incident
Report for Public Cloud
Resolved
• Incident summary / Résumé de l'incident : Incident - Hardware issue (SSD seems to be HS).
• Start time / Heure de début : 03/04/17 08:55 UTC
• Impact / Périmètre affecté : Instances
• Impact type / Type d'impact : Full unavailability
• Estimated time to recovery / Temps de résolution estimé : 2h
• Actions undertaken / Actions entreprises : Disk change
• Details : Data is probably lost. We are checking with DC to retrieve it if possible.
• Affected hosts / Hôtes affectés :
================================================================================
host256146
================================================================================
• Affected instances / Instances affectées :
================================================================================
4310fd36-b1a0-41a6-8516-2955195c4d7b
5512d8af-c2b9-44b8-b682-c1f5e4d8f161
9c18fcec-0f39-45ab-a1a9-5d723f1ec4ea
c1632750-66ac-451c-ae0b-7fe01fbf2053
0e75f174-7dea-46a2-ad29-d6783167f82b
91f60737-b167-4696-adc1-192a6a3bd11b
d71cb025-e673-4c56-9f78-b0674b9985d6
316e769e-e020-4eea-a438-f09ee0fee336
e5468f2d-7577-4b9b-8a18-e60bedc3044e
55dff24c-a4c1-4cac-9eaf-0ad7e4373864
f6dbe972-bae9-4e1f-9cb6-8041f7165297
f8ef4f8c-2a89-417d-99e0-2a1542b36dec
c0a8ba7b-a442-4700-b629-8cd43e463c02
0be01744-c285-4d67-abb9-13abf7537c3b
6f19b78f-703a-4368-b1be-339039dd55fe
9f491952-69ae-4777-82e8-f90bdedd0cd6
5d3fa0bb-ed3a-4a52-9ddf-46c75eaf3c10
================================================================================
Update(s):
Date: 2017-04-07 17:15:15 UTC
After a lot of forensic analysis, we could not get back datas.
We are sorry for inconvenience.
• Start time / Heure de début : 03/04/17 08:55 UTC
• Impact / Périmètre affecté : Instances
• Impact type / Type d'impact : Full unavailability
• Estimated time to recovery / Temps de résolution estimé : 2h
• Actions undertaken / Actions entreprises : Disk change
• Details : Data is probably lost. We are checking with DC to retrieve it if possible.
• Affected hosts / Hôtes affectés :
================================================================================
host256146
================================================================================
• Affected instances / Instances affectées :
================================================================================
4310fd36-b1a0-41a6-8516-2955195c4d7b
5512d8af-c2b9-44b8-b682-c1f5e4d8f161
9c18fcec-0f39-45ab-a1a9-5d723f1ec4ea
c1632750-66ac-451c-ae0b-7fe01fbf2053
0e75f174-7dea-46a2-ad29-d6783167f82b
91f60737-b167-4696-adc1-192a6a3bd11b
d71cb025-e673-4c56-9f78-b0674b9985d6
316e769e-e020-4eea-a438-f09ee0fee336
e5468f2d-7577-4b9b-8a18-e60bedc3044e
55dff24c-a4c1-4cac-9eaf-0ad7e4373864
f6dbe972-bae9-4e1f-9cb6-8041f7165297
f8ef4f8c-2a89-417d-99e0-2a1542b36dec
c0a8ba7b-a442-4700-b629-8cd43e463c02
0be01744-c285-4d67-abb9-13abf7537c3b
6f19b78f-703a-4368-b1be-339039dd55fe
9f491952-69ae-4777-82e8-f90bdedd0cd6
5d3fa0bb-ed3a-4a52-9ddf-46c75eaf3c10
================================================================================
Update(s):
Date: 2017-04-07 17:15:15 UTC
After a lot of forensic analysis, we could not get back datas.
We are sorry for inconvenience.