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FS#24308 — Paris TH2 <> SBG

Attached to Project— Reseau Internet et Baies
Incident
Backbone EU
CLOSED
100%
Nous avons une coupure sur la ligne entre Essomes et Mareuil.
Nous investiguons.

Les circuits passent par la protection.
Date:  Thursday, 20 April 2017, 13:51PM
Reason for closing:  Done
Additional comments about closing:  La ligne est de nouveau up, les circuits sur leur chemin normal
Comment by OVH - Wednesday, 19 April 2017, 12:00PM

Notre fournisseur de fibre nous confirme une coupure entre ces 2 sites.


Comment by OVH - Wednesday, 19 April 2017, 14:47PM

Root cause is civil works activities in the area.


Comment by OVH - Wednesday, 19 April 2017, 16:12PM

Engineers are on the fault location and are identifying the impact to the fibers. Further updates will follow.


Comment by OVH - Wednesday, 19 April 2017, 18:09PM

Fibre break has been caused due to construction activities for building a cycling track along the river. This has damaged 2.5 km section of the cable. Engineers are on site and spare fibre spool has been requested.


Comment by OVH - Wednesday, 19 April 2017, 18:57PM

Estimated time of arrival of the spare cable is set for 01:00 CET tonight


Comment by OVH - Wednesday, 19 April 2017, 23:16PM

Les travaux de réparation sur le cable vont continuer tout au long de la nuit. Un cable de remplacement est notamment attendu sur place vers 1h afin de remplacer la partie endommagée.


Comment by OVH - Thursday, 20 April 2017, 10:23AM

Les travaux de réparation sont toujours en cours


Comment by OVH - Thursday, 20 April 2017, 11:08AM

The new Estimated Time of Resolution is 12:00 UTC.


Comment by OVH - Thursday, 20 April 2017, 13:24PM

La réparation est terminée, nous vérifions les niveaux optiques et resbasculons les circuits sur leur chemin normal:
2 x 100G SBG<>Paris TH2