OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
PCI 2016 - SBG3 - host770753 host770757 host770758 host770760
Incident Report for Public Cloud
Resolved
• Incident summary / Résumé de l'incident : Incident - Hardware issue
• Start time / Heure de début : 08/05/17 02:53 UTC
• Impact / Périmètre affecté : Instances
• Impact type / Type d'impact : Downtime
• Estimated time to recovery / Temps de résolution estimé : 60 minutes
• Actions undertaken / Actions entreprises : Reboot host
• Affected hosts / Hôtes affectés :
================================================================================
host770753 host770757 host770758 host770760
================================================================================

• Affected instances / Instances affectées :
================================================================================
9ef69b1d-c188-4202-a5d3-248bd973c71a
7dae019c-6609-4fad-8686-cf7dda795343
422828a3-3586-4104-bfa9-ba4dd16a1ec8
7ee56c78-f626-475e-83b3-2658c23af3d1
23e19721-f808-4fd1-8287-d97bae138ac7
4cac34d8-d7a0-496c-b9f6-8487f552f24d
e5b94a1f-b625-45fc-bf96-79d837b189c2
3ac6de12-cb6f-4e71-bcda-de8337e70b2c
e217d857-faf2-4d90-bc42-355e7100e11d
aefa8d99-b981-4b7d-b6c2-0046034a4efb
1f07ba12-d891-4a31-8741-1fcf8428870f
d3b01e65-743a-4b97-9c20-739cad903b85
1817f0f0-a94d-4a7a-99f7-6c128e4fafb5
d3927cfc-1d6e-4117-9b42-4d895951cc40
0b57778a-c575-4661-b80a-9d20c2fa3130
a04c295e-29c2-4e53-9f46-fe587ad1113b
2e3ee411-ad51-4273-9e3b-efab2ad19f8f
e62e9ba2-a9d0-436f-ba35-246c02c4d1d5
================================================================================

262de27c-5a7a-4fa5-852c-114708cf749f
a46db236-f65f-43ec-b38a-c6613c9b09a5
d35cbad1-f614-4046-88de-0d9666404e60
b7298508-242f-45ad-a63f-a8c01376f54f
a9f87a21-e3f1-499a-903a-b796e6f3352e
044f923a-1362-4948-a24d-715d8dce1abc
3960f838-edd4-4ce0-94ae-3b49d1beef0a
4f588169-f4ef-418a-b544-21c23af964dc
4f5fdf8b-10cb-4848-bffd-28bced837895
c5d96ca9-5dc4-4645-9849-6f941c6dd210
b582672f-b159-464d-813a-3212e960d5b8
c829fc74-3c31-4166-a48d-67564e1c04ae
383e8a16-f85e-494e-beac-f108c2b35834
0a3c2a02-4892-402a-b1ef-51eaab98d82d
d10b1db5-533a-48c3-a436-2115c25826f9
14f28fae-4b56-4367-90cc-81e430b09105
305a8000-4f5d-4e43-9c51-caec498c05b2
================================================================================

7f2acb85-3416-4744-a51d-1a55083e4d51
0af3de6c-0840-4979-b7b8-cd0b6b71227e
acc47fe7-ae21-4a3b-b534-515a3c52aa90
2c9f66d3-6211-41f7-9fb1-2dd01b9d4f4f
2e8417f6-8bbd-457e-947b-2f89666f67b9
9869e56d-69c8-488c-9642-27c98faa4c56
140683a9-1b53-4dab-a6bf-d8dd82fba339
b07cfcf9-44f0-47ef-9152-f887a28e81e9
================================================================================

f0639055-3201-4232-bf39-00fa59134adb
1a4c2a6e-3afc-4d14-afaa-3b5d5d1e7589
d57e2a53-f1b5-4698-a90b-e69b608eae1b
c160c0c9-c352-420d-8900-93d8ba7a771a
aacb8b2a-fcd8-4bc1-a6e4-ae02655f8de7
a9b014df-d8a1-4d08-8d3c-ee71a28262cc
c2ee69d6-4da0-4319-a8ff-8e99cd140914
975f2ef0-8351-4647-992e-55cbe501010c
e1bec079-5fd6-4f81-9541-9a203aad692c
459e09a7-0116-4c8d-ae22-751673d69dc0
ea07fee1-f9e8-4be5-abb9-f6c80049653b
b00c0486-15c7-4a78-9f06-5763514393da
18e5db53-3af4-46fa-bf73-6c7c518c5665
bec6968f-89c2-4bfa-bd4b-aabec0f744a5
5b08cd7d-fb24-4acd-9348-1be214430955
04105112-870d-497e-b496-f220ebd3fcef
f4c658c0-fb27-49e1-995f-4ea015ccf6cc
================================================================================

Update(s):

Date: 2017-05-08 13:37:31 UTC
Motherboard has been replaced on host770758, all instances are up

Date: 2017-05-08 04:10:08 UTC
Motherboard replacement on host770758: these are the impacted instances:

7f2acb85-3416-4744-a51d-1a55083e4d51
0af3de6c-0840-4979-b7b8-cd0b6b71227e
acc47fe7-ae21-4a3b-b534-515a3c52aa90
2c9f66d3-6211-41f7-9fb1-2dd01b9d4f4f
2e8417f6-8bbd-457e-947b-2f89666f67b9
9869e56d-69c8-488c-9642-27c98faa4c56
140683a9-1b53-4dab-a6bf-d8dd82fba339
b07cfcf9-44f0-47ef-9152-f887a28e81e9

host770773, host770757, host770760 are up
Posted May 08, 2017 - 03:01 UTC