OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Region WAW2
Incident Report for Bare Metal Cloud
Resolved
We are lost routing on some host in WAW2. Issue are identify and fix are in progress.

Update(s):

Date: 2017-06-13 13:41:04 UTC
Some technical informations :
A rabbit (control plane communication control) issue has raise a bug in the neutron OVH plugin. The rabbit cluster goes down for some seconds, which trigger a refresh of neutron host agents (normal comportement). The problem comes from a bug in the code that did not well detect currently configured ports and cleanup them.

Actions that have been made :
We restart all agents, which reconfigure all hosts ports.
The bug has already been patched on the infra, it should not append again.
Posted Jun 13, 2017 - 12:21 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (ERI, GRA, SBG, LIM, WAW, BHS, SGP, SYD).