OVHcloud Private Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Baie 35D09
Incident Report for Hosted Private Cloud
Resolved
Bonjour,

Nos systèmes de monitoring remontent un souci provenant de la baie 35D09.

Nous intervenons.

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Hello,

Our monitoring system has brought up an issue in the rack 35D09.

We're investigating.

Update(s):

Date: 2017-06-22 12:28:33 UTC
Bonjour,

Suite à une maintenance programmée sur le système de cooling de la Baie 35D09, les serveurs se sont mis en sécurité pendant la bascule sur la seconde voie compte-tenu de l'augmentation de température.

La cellule de coordonnation a été mise en place afin de rétablir la situation normale en 30minutes.

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Hello,

Following a scheduled maintenance on the cooling system on the rack 35D09, hosts have been set in sceurity mode during the swap on the second lane, because of a temperature increase.

A coordination committee has been set in place in order to bring the situation back to normal in 30 minutes.

Date: 2017-06-22 11:34:32 UTC
The situation has been stabilized. All hosts has been spared or fixed.

Date: 2017-06-22 10:16:30 UTC
Still remaining 2 hosts, we're working on it.

Date: 2017-06-22 10:10:17 UTC
Hosts down remaining : 2

Date: 2017-06-22 10:07:00 UTC
Hosts down remaining : 5

Date: 2017-06-22 10:02:17 UTC
The issue is still ongoing, we are working on it.
Hosts down : 10.

Date: 2017-06-22 09:58:40 UTC
Hosts down remaining : 1

Date: 2017-06-22 09:54:00 UTC
Hosts are coming back progressively.

Date: 2017-06-22 09:50:43 UTC
We have found the issue, we are fixing.

Date: 2017-06-22 09:50:10 UTC
Hosts down : 41

Date: 2017-06-22 09:47:51 UTC
Hosts down : 41

Date: 2017-06-22 09:46:18 UTC
Hosts down : 31
Posted Jun 22, 2017 - 09:44 UTC
This incident affected: VMware Private Cloud || RBX (Compute).