OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
VPS 2016 - GRA - host786053
Incident Report for Bare Metal Cloud
Resolved
• Incident summary / Résumé de l'incident : Incident - Hardware issue, we are investigating
• Start time / Heure de début : 04/07/17 17:48 UTC
• Impact / Périmètre affecté : Instances
• Impact type / Type d'impact : Full unavailability
• Estimated time to recovery / Temps de résolution estimé : 30min
• Actions undertaken / Actions entreprises : Reboot host
• Affected hosts / Hôtes affectés :
================================================================================
host786053
================================================================================

• Affected instances / Instances affectées :
================================================================================
vps310006
vps208942
vps424726
vps424821
vps424890
vps424873
vps424894
vps424897
vps424899
vps424878
vps424901
vps424900
vps424902
vps424903
vps424888
vps424938
vps424943
vps424942
vps424944
vps424941
vps424939
vps414519
vps424946
vps424950
vps424945
vps424951
vps424948
vps424949
vps424947
vps424880
vps424891
vps424887
vps424895
vps424920
vps424892
vps424921
vps424922
vps424907
vps424923
vps424889
vps424876
vps424886
vps424925
vps424924
vps424926
vps424955
vps424883
vps424952
vps424954
vps424927
vps424929
vps424959
vps424928
vps424930
vps424953
vps424956
vps424932
vps424935
vps424933
vps373174
vps425019
vps425020
vps421251
vps425045
vps327781
vps424257
vps298409
vps425066
vps425074
vps425094
vps394764
vps425124
vps424850
vps425075
vps425165
vps425173
vps425174
vps356972
vps425189
vps425191
vps425193
vps425194
vps425188
vps425197
vps425202
vps425204
vps425207
vps425213
vps425215
vps425216
vps405238
vps425222
vps425223
vps425224
vps425225
vps425233
vps425241
vps425242
vps425243
vps425244
vps425245
vps425246
vps425247
vps217238
vps425248
vps425249
vps425250
vps424451
vps425259
vps425263
vps425264
vps425347
vps283278
vps425481
vps425800
vps423801
vps425252
vps426192
vps427068
vps405830
================================================================================


Update(s):

Date: 2017-07-05 12:13:55 UTC
All VPS are restored.

Date: 2017-07-05 08:45:00 UTC
Restoration is in progress on host.

Date of backup is 28/06 and 29/06.

Date: 2017-07-05 07:04:19 UTC
Restoration is taking more time than expected, we are still working on it

Date: 2017-07-04 22:24:07 UTC
We had an issue during the operation. We are currently rollback on previous backup

Date: 2017-07-04 20:28:24 UTC
We are reconstructing the RAID, it may take some time

Date: 2017-07-04 17:59:16 UTC
Disk defect, we are replacing
Posted Jul 04, 2017 - 17:50 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (ERI, GRA, SBG, LIM, WAW, BHS, SGP, SYD).