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The software update deployed yesterday on rbx1-4a-vr and rbx1-5a-vr is having side effects preventing OS reinstallation on client server.
We moved all the traffic to rbx1-4b-vr and rbx1-5b-vr to fix those issues.
There is currently no impact visible by customers.
Tonight during the maintenance window starting at 3:00 AM CEST, we will rollback yesterday's upgrade.
No impact is expected.
Update(s):
Date: 2017-07-12 19:47:27 UTC Everything is stable
Date: 2017-07-12 19:32:58 UTC rbx1-4a-vr and rbx1-5a-vr are back to their previous condition.
Our monitoring tools show the situation is back to normal.
We wait a few minutes to make sure everything is stable before closing the task.
Date: 2017-07-12 19:08:43 UTC This is peak hour and moving all traffic to half of the routers impacts latency.
To reduce customer impact, we are rollbacking rbx1-4a-vr and rbx1-5a-vr now.
Then we will rebalance traffic.
Posted Jul 12, 2017 - 18:49 UTC
This incident affected: Infrastructure || RBX (RBX1).