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FS#26480 — MANAGERv6 and API openstack

Attached to Project— Cloud
Incident
cloud
CLOSED
100%
There is a issue with keystone


impact :
- manager and apiv6 is down
- openstack api is down

We are working on this issue. Fix is in progress.
Date:  Wednesday, 09 August 2017, 15:12PM
Reason for closing:  Done
Comment by OVH - Monday, 07 August 2017, 11:42AM

We are a issue with on validation on token. Keystone team working on this issue to resolved it.


Comment by OVH - Monday, 07 August 2017, 12:43PM

Load average is very high on keystone. It's not directly link with waw1 prodding.

Team Keystone working on this issue.


Comment by OVH - Monday, 07 August 2017, 12:52PM

We managed to isolate the impacted services. We are bringing back the other services one by one.
Swift first


Comment by OVH - Monday, 07 August 2017, 12:56PM

Swift is now UP on all regions


Comment by OVH - Monday, 07 August 2017, 13:08PM

SBG3 is UP


Comment by OVH - Monday, 07 August 2017, 13:59PM

We are still bringing back SBG1 nova API. We identified the same issue as before, impacting keystone.
We managed to contain it, and are now investigating so it does not impact us any more.

Swift is still up everywhere, and instances are properly running. Only API is impacted


Comment by OVH - Monday, 07 August 2017, 14:16PM

We did identify an issue that was impacting a lot keystone response-time on token validation.

As now the infra is ok, we are now Rolling out other regions


Comment by OVH - Monday, 07 August 2017, 14:26PM

SBG1 is up
GRA3 is up

responses times are OK.

Keystone is stable


Comment by OVH - Monday, 07 August 2017, 15:07PM

ALL régions are now UP.

Keystone is still stable.


We are keeping a close eye on the infrastructure.