OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
MANAGERv6 and API openstack
Incident Report for Public Cloud
Resolved
There is a issue with keystone


impact :
- manager and apiv6 is down
- openstack api is down

We are working on this issue. Fix is in progress.

Update(s):

Date: 2017-08-07 13:07:38 UTC
ALL régions are now UP.

Keystone is still stable.


We are keeping a close eye on the infrastructure.

Date: 2017-08-07 12:26:51 UTC
SBG1 is up
GRA3 is up

responses times are OK.

Keystone is stable

Date: 2017-08-07 12:16:23 UTC
We did identify an issue that was impacting a lot keystone response-time on token validation.

As now the infra is ok, we are now Rolling out other regions

Date: 2017-08-07 11:59:13 UTC
We are still bringing back SBG1 nova API. We identified the same issue as before, impacting keystone.
We managed to contain it, and are now investigating so it does not impact us any more.

Swift is still up everywhere, and instances are properly running. Only API is impacted

Date: 2017-08-07 11:08:17 UTC
SBG3 is UP

Date: 2017-08-07 10:56:31 UTC
Swift is now UP on all regions

Date: 2017-08-07 10:52:44 UTC
We managed to isolate the impacted services. We are bringing back the other services one by one.
Swift first

Date: 2017-08-07 10:43:40 UTC
Load average is very high on keystone. It's not directly link with waw1 prodding.

Team Keystone working on this issue.


Date: 2017-08-07 09:42:48 UTC
We are a issue with on validation on token. Keystone team working on this issue to resolved it.
Posted Aug 07, 2017 - 09:21 UTC