OVHcloud Public Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
PCI - SBG
Incident Report for Public Cloud
Resolved
Nous avons un incident électrique majeur sur SBG l'ensemble du datacentre n'est pas joignable.

Nous vous tenons informé de la suite des évènements.

Update(s):

Date: 2017-11-13 09:46:11 UTC
We are facing an issue with our mysql cluster right now on SBG3.
API are impacted.
Instances are not impacted.


Date: 2017-11-10 14:10:00 UTC
We have 64 hosts that are still down. We are working on the spares
to change the pieces and restart each server.

Date: 2017-11-10 12:14:45 UTC
Multiple host are down on SBG1 and SBG3. DC team working on host to fix it.

Date: 2017-11-10 04:21:22 UTC
We lost a part of our control plane in SBG3 but everything is still working as usual.

Date: 2017-11-09 23:02:38 UTC
There are still ~1000 ips that are still down, but we are working to fix all of them as soon as possible.

Date: 2017-11-09 16:16:27 UTC
FR

Depuis ce matin nous avons remis en route les API OpenStack de SBG1 et SBG3. Il reste 50 hosts indisponibles suite à des problèmes hardware. Nous travaillons en collaboration avec les équipes au DC pour tout remettre en route.

L'ensemble des IP à SBG3 répondent aux pings.
À SBG1 il reste ~3000 ips qui sont toujours down, mais nous travaillons à les fixer

Une conséquence de cet incident est que le DHCP dans les réseau vRack ne fonctionnent pas correctement (Problématique sur les spawn d'instances).

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EN

Since this morning we have put back online the OpenStack APIs for SBG1 and SBG3. There are still 50 hosts that remain down due to a hardware Issue. We are working in collaboration with the teams in the DC to re-enable them all.

All IPs in SBG3 region are now up.
In SBG1 there are still ~3000 ips that are still down, but we are working on fixing all of them.

One of the consequences of this incident is with the DHCP servers within a vRack network not working properly (This causes issue mainly on new instance creation within a vRack network).

Date: 2017-11-09 06:54:12 UTC
vous pouvez suivre les évènements ici : http://travaux.ovh.net/?do=details&id=28244
Posted Nov 09, 2017 - 06:45 UTC