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FS#28289 — pro1.mail.ovh.net

Attached to Project— Microsoft
Incident
Exchange
CLOSED
100%
La plateforme pro1.mail.ovh.net est inaccessible.

Les serveurs du cluster ne démarrent plus sur leurs disques. Une intervention est en cours sur les différents datacanter pour réparer.

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pro1.mail.ovh.net is unreachable.

Nodes of the cluster are not able to boot from drives. An intervention is in progress from each datacenter to fix.


Date:  Saturday, 11 November 2017, 17:27PM
Reason for closing:  Done
Additional comments about closing:  Le second serveur est UP. Les DB sont redistribuées.
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2nd node is up. All db are redistributed.
Comment by OVH - Saturday, 11 November 2017, 15:55PM

Les techniciens DC sont devant les serveurs et cherchent l'origine du problème.

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Technician guy from datacenter are in front of server. They're debugging issue.


Comment by OVH - Saturday, 11 November 2017, 16:22PM

Remplacement en cours des cartes RAID sur les serveurs.

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Replacement of RAID card in progress from both servers.


Comment by OVH - Saturday, 11 November 2017, 16:45PM

Le 1er serveur est démarré. Nous rétablissons les services mail.

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First server is UP. We are checking all mail services.


Comment by OVH - Saturday, 11 November 2017, 17:00PM

pro1.mail.ovh.net est accessible. Les bases de données sont montées sur le 1er serveur. Il peut donc y avoir quelques ralentissements durant le rattrapage.

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pro1.mail.ovh.net is online. All database are mounted on the 1st server. You may encounter some temporary latencies.