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FS#28423 — PCI 2016 - SBG1 - host783998

Attached to Project— Cloud
Incident
cloud
CLOSED
100%
• Incident summary / Résumé de l'incident : Incident - We're facing some power supply issue on that server
• Start time / Heure de début : 17/11/17 05:22 UTC
• Impact / Périmètre affecté : Instances
• Impact type / Type d'impact : Downtime
• Estimated time to recovery / Temps de résolution estimé : 15 minutes
• Actions undertaken / Actions entreprises : Reboot host
• Affected hosts / Hôtes affectés :
================================================================================
host783998
================================================================================

• Affected instances / Instances affectées :
================================================================================
8156a780-a28d-4468-a6a4-19c073acd1de
ff5ed413-e311-4fde-8b9a-708fa35d9b31
================================================================================
Date:  Friday, 17 November 2017, 09:11AM
Reason for closing:  Done
Comment by OVH - Friday, 17 November 2017, 06:51AM

The tech needs to replace the motherboard before restarting the server. It'll take a little more time.