OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
New accounts delivery
Incident Report for Web Cloud
Resolved
We have an issues on cluster026 account delivery. We are investigating why.

Delivery is just delayed during the investigation.

Update(s):

Date: 2018-01-10 16:51:14 UTC
All accounts are now delivered.

We now ensure the configuration will be stable and issues doesn't reappear

Sorry for inconvenience

Date: 2018-01-10 16:28:14 UTC
We reduce the delay of installation. All new accounts will be delivered in one hour maximum.



Date: 2018-01-10 16:15:23 UTC
New configuration was erased. We will force it.

New installations from this afternoon are delayed.


Date: 2018-01-10 10:05:53 UTC
We found the root cause. A default configuration on new distributions blocked our new accounts creations on infrastructure.

We customize theses values and can now deliver new accounts.

We reenable all blocked delivery and all orders will be delivered into two hours maximum.
This travaux task will be close when all orders will be delivered.
Posted Jan 10, 2018 - 08:53 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).