We have an issues on cluster026 account delivery. We are investigating why.
Delivery is just delayed during the investigation.
Update(s):
Date: 2018-01-10 16:51:14 UTC All accounts are now delivered.
We now ensure the configuration will be stable and issues doesn't reappear
Sorry for inconvenience
Date: 2018-01-10 16:28:14 UTC We reduce the delay of installation. All new accounts will be delivered in one hour maximum.
Date: 2018-01-10 16:15:23 UTC New configuration was erased. We will force it.
New installations from this afternoon are delayed.
Date: 2018-01-10 10:05:53 UTC We found the root cause. A default configuration on new distributions blocked our new accounts creations on infrastructure.
We customize theses values and can now deliver new accounts.
We reenable all blocked delivery and all orders will be delivered into two hours maximum.
This travaux task will be close when all orders will be delivered.
Posted Jan 10, 2018 - 08:53 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).