OVHcloud Private Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Réseau Vrack
Incident Report for Hosted Private Cloud
Resolved
Hello,

Some customers bring us a concern for inter-vrack communication.
Investigations are ongoing to identify the cause and fix it.



Update(s):

Date: 2018-03-26 17:16:44 UTC
Done.

Date: 2018-03-26 15:32:53 UTC
The investigation is linked to http://travaux.ovh.net/?do=details&id=30779

We invite you to follow the progress on this task.

Date: 2018-03-26 14:38:48 UTC
Our network team is still investigating on the network equipment.

Date: 2018-03-26 13:39:39 UTC
We have received the information that other services can be impacted also, we're checking this possibility.

Date: 2018-03-26 13:23:04 UTC
We have detected an issue with this network equipment, we're looking with our network provider to fix the issue.

Date: 2018-03-26 13:04:08 UTC
We're focusing a specific network equipment, we're searching any possible explanation for the issue on it.

Date: 2018-03-26 12:47:06 UTC
We're still searching the root cause, we're trying to match potential changes at the moment we discovered the issue.

Date: 2018-03-26 12:35:08 UTC
We're still searching the root cause.

Date: 2018-03-26 12:06:20 UTC
The issue is still here, we're analyzing our logs and equipments to find the root cause.

Date: 2018-03-26 11:54:48 UTC
We have mitigated, we're watching how it's evolving.

Date: 2018-03-26 11:45:33 UTC
We have located a potential issue, we mitigate it.

Date: 2018-03-26 11:34:05 UTC
We're investigating with our Network team.
Our monitoring has detected weird behavior on a network equipment, we're checking how to mitigate this.
Posted Mar 26, 2018 - 11:07 UTC
This incident affected: VMware Private Cloud || RBX (Compute).