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FS#31488 — Optique US

Attached to Project— Reseau Internet et Baies
Incident
Backbone US
CLOSED
100%
There is a major power outage in the New York state affecting one of our relay site. Our equipment is currently running on battery backup. All services are up and runnint. We monitor the situation.
Date:  Monday, 07 May 2018, 15:02PM
Reason for closing:  Done
Additional comments about closing:  Local facility company has now resolved the power outage.

Comment by OVH - Sunday, 06 May 2018, 06:11AM

Our provider dispatched a crew on site to investigate. ETA 1hr.


Comment by OVH - Sunday, 06 May 2018, 08:15AM

We have lost power on our equipment. Provider is still investigating on a way to correct the situation.

There are no ETR for the moment.


Comment by OVH - Sunday, 06 May 2018, 09:02AM

Traffic is flowing on other path, Capacitie is ok.

Still no ETR from our provider.


Comment by OVH - Sunday, 06 May 2018, 13:30PM

We regained control of our equipment in Chesterfield. Voltages are good, services are back up.

We monitor for stability.


Comment by OVH - Sunday, 06 May 2018, 14:45PM

The site is currently running on Generators, the area is still affected by major power outage. Local facility company gave ETR may 7 23:45 for power outage.