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FS#31722 — NWK<>ASH

Attached to Project— Reseau Internet et Baies
Incident
Backend / Core
CLOSED
100%
We lost 2x100G BHS<>ASH and 1x100G NWK<>ASH.
Our optical team manage to bring back the fibers online, we are currently analyzing to find the root cause of this incident.
Date:  Thursday, 24 May 2018, 10:42AM
Reason for closing:  Done
Comment by OVH - Monday, 21 May 2018, 12:28PM

There was an event between 2 amplifier sites on our darkfiber NWK<>ASH.
We lost 10dB on this span.

We are contacting the fiber provider to correct this loss.

Circuit are up and running.


Comment by OVH - Tuesday, 22 May 2018, 15:01PM

The fiber provider will troubleshoot and fix the loss the 23 of May between 02h00 and 06h00 (Local time)


Comment by OVH - Thursday, 24 May 2018, 10:42AM

The problem of loss was corrected by the provider.