OVHcloud Network Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
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rbx-gre1a-a72
Incident Report for Network & Infrastructure
Resolved
Nous constatons un loss d'environ 1% sur certaine source/destination sur ce switch. Le problème semble très très isolé. Nous investiguons.

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We saw around 1% loss on specific source/destination trough this switch. The issue seem to be very isolated, we are currently investigating.


Update(s):

Date: 2018-05-27 03:57:30 UTC
La situation est normale et stable. Nous fermons cette task maintenant.

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The situation is normal and stable, we will close this task now.

Date: 2018-05-27 03:34:16 UTC
rbx-gre1a-a72 est revenu en production. Nous allons monitorer la situation 30 minutes avant de fermer la task.
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rbx-gre1a-a72 is back to production. We will monitor the situation 30 minutes before closing this task.


Date: 2018-05-27 03:20:35 UTC
On remet en production rbx-gre1a-a72.

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We will put back in production rbx-gre1a-a72.


Date: 2018-05-27 03:08:48 UTC
Nous mettons à jours rbx-gre1a-a72 pour fixer le bug.

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We will update rbx-gre1a-a72 to fix the bug.

Date: 2018-05-27 02:48:25 UTC
Nous isolons SGP/SYD/LIM/ERI/VIN/HB de rbx-gre1a-a72.

We isolate SGP/SYD/LIM/ERI/VIN/HB from rbx-gre1a-a72

Date: 2018-05-26 18:33:58 UTC
La capacité a été ajoutée. Il n'y a plus d'impact. Nous attendons encore Arista.

Capacity has been upgraded and we don't have any issue right now. Awaiting Arista confirmation again.


Date: 2018-05-26 15:08:37 UTC
We think the bug is 181627:
On the DCS-7500R and DCS-7280R series, packets buffered in external DRAM may intermittently experience corruption which can cause those packets to be dropped.

Awaiting Arista confirmation.

Date: 2018-05-26 15:06:35 UTC
Nous constatons une saturation sur le B, nous allons ajouter de la capacité en urgence. Nous ne constatons plus de loss depuis les isolations.

We see saturation on B, we will add capacity urgently. We don't see more loss since isolation.

Date: 2018-05-26 14:14:12 UTC
Nous contactons le constructeur en parallèle


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We contact the manufacturer

Date: 2018-05-26 14:12:35 UTC
Nous isolons rbx-gre1a-a72 <> waw-gre1a/b-a72.

Le traffic sera repris par rbx-gre1b-a72.

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We isolate rbx-gre1a-a72 <> waw-gre1a/b-a72.

The traffic will be taken by rbx-gre1b-a72

Date: 2018-05-26 14:04:51 UTC
Nous isolons rbx-gre1a-a72 <> par1-p19-gre1a/b-a72.

Le traffic sera repris par rbx-gre1b-a72.

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We isolate rbx-gre1a-a72 <> par1-p19-gre1a/b-a72.

The traffic will be taken by rbx-gre1b-a72
Posted May 26, 2018 - 14:02 UTC
This incident affected: Infrastructure || RBX (RBX1, RBX2, RBX3, RBX4, RBX5, RBX6, RBX7, RBX8).