RSS for all categories
FS#3256 — mad-1-6k
Attached to Project— Reseau Internet et Baies
| Incident | |
| Tout le réseau | |
| CLOSED | |
 |
Le routeur sur Madrid mad-1-6k n'est plus joignable. Nous recherchons l'origine du pb.
Date: Thursday, 16 July 2009, 21:51PMReason for closing: Done
Les 2 fibres optiques sont down. Vers Paris et vers Marseille. Le site
est donc isolé. Nous regardons pour voir d'où vient le probleme sur les
fibres optiques.
Running outage time: 1 hour 50 minutes
Update No. 1: Interoute are currently experiencing an outage due to a dual fibre break in Madrid. The estimated time for repair will be communicated to you shortly.
Update No. 2: Engineers on site reporting there has been a serious road accident which has caused the break and this needs to be cleared up by local authoroities
first before any diagnosis or repair work can begin.
Start Time (UTC/CEST): 15:17/ 17:17
End time (UTC/CEST):
Estimated time of repair (ETR): Not known yet
Madrid/Paris: UP
Update No. 4: Fibres were repaired and alarms cleared at 18:12 GMT. No further alarms have been seen since. If you experience any further problems on your services then please contact us immediately.
Update No. 3: Engineers on site have now been able to start splicing fibres on break location.