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We lost 4x100Gbps between Palo Alto and Chicago. The routing is being rerouted to the west/middle USA. We contact our provider.
Update(s):
Date: 2018-07-19 23:03:22 UTC Links are UP and stable now
Date: 2018-07-19 21:41:20 UTC All links between Chicago and Palo Alto are back, we are checking if they are stable
Date: 2018-07-19 18:46:34 UTC Update from our provider:
Our provider has confirmed that there is fiber cut between Elko, NV and Oasis, NV. This was caused by works performed by contractors. The contractors on site are currently working to perform preparation efforts in the area including identifying slack and placing a hand hole. Splice teams have been engaged and have provided an estimated time of arrival of 21:00 GMT. However, our provider's field team is en-route to the damaged location and the ETA for them is 18:30 GMT.
Date: 2018-07-19 17:11:12 UTC The provider confirm a WDM issue on their side and still under investigation.