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FS#33363 — ash <> lax; ash <> mia; ash <> atl

Attached to Project— Reseau Internet et Baies
Incident
Backbone US
CLOSED
100%
The connections between ash <> lax; ash <> mia; ash <> atl lost, we've contacted our service provider to get the updates of this case.
We will keep you updated.

Date:  Friday, 10 August 2018, 15:20PM
Reason for closing:  Done
Comment by OVH - Thursday, 09 August 2018, 21:21PM

The service provider is investigating an outage on the US east coast affecting our circuit. It started at approximately 14:40 UTC.


Comment by OVH - Friday, 10 August 2018, 10:04AM

Notre fournisseur nous informe que des fibres ont été endommagé.
Nous n'avons pas encore d'ETA pour la résolution.

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Our supplier informs us that fibers have been damaged.
We don't have an ETA yet for the resolution.


Comment by OVH - Friday, 10 August 2018, 14:09PM

Le fournisseur a réparé la majorité des fibres endommagées et revient vers nous pour les liens hors service restant.

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Our supplier has repaired the majority of the damaged fibers. They will keep us posted regarding the remaining links.


Comment by OVH - Friday, 10 August 2018, 15:20PM

The links are UP and in production again.