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FS#33410 — p19-55/57/52-6k

Attached to Project— Reseau Internet et Baies
Incident
Paris   → P19
CLOSED
100%
We detected CPU overloading on some N6K equipments. We're working on this case.
Date:  Sunday, 12 August 2018, 19:41PM
Reason for closing:  Done
Comment by OVH - Sunday, 12 August 2018, 11:53AM

We've identified the root cause of it and working to fix it.


Comment by OVH - Sunday, 12 August 2018, 12:43PM

Still working to fix the issue.
We will keep you updated.


Comment by OVH - Sunday, 12 August 2018, 12:51PM

We almost finish but still have some loss.


Comment by OVH - Sunday, 12 August 2018, 15:40PM

Nous avons encore du loss sur ces devices. Cela peut avoir un impact sur une partie du traffic passant par eux. Nous continuons le troubleshooting.

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We have again many loss on this devices. That could impact traffic behind them. We continue the troubleshooting.


Comment by OVH - Sunday, 12 August 2018, 17:08PM

Still working with some loss IPs, at this moment we've localised the issue. Working with another team to verify if every services are working well.


Comment by OVH - Sunday, 12 August 2018, 19:41PM

Toutes les ips sont maintenant joignables. Nous allons continuer a investiguer avec le constructeur pour identifier les causes du reload du n6 à l'origine des loss ainsi que des anomalies qui en ont découlé.

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All ips are now reachable. We will continue to investigate with the manufacturer to identify the causes of the reload of the n6 at the origin of the loss as well as the anomalies which resulted from it.