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sbg-g5-a9
Incident Report for Network & Infrastructure
Resolved
Une carte a redémarré. Nous investiguons.

Update(s):

Date: 2018-09-19 22:35:07 UTC
LC/0/4/CPU0:Sep 20 00:19:11 CEST: prm_server_ty[297]: %PLATFORM-NP-3-ECC : prm_ser_check: Single-bit ECC error detected: NP 5, block 0x1d (SMI), offset 1, memid 557, name INT1_MEM, addr 0x00001c93, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 2 (Reset)
LC/0/4/CPU0:Sep 20 00:19:11 CEST: pfm_node_lc[287]: %PLATFORM-NP-0-NON_RECOVERABLE_SOFT_ERROR : Set|prm_server_ty[168018]|Network Processor Unit(0x1008005)| A non-recoverable soft error has been detected on NP5. The linecard will be rebooted.
LC/0/4/CPU0:Sep 20 00:19:11 CEST: pfm_node_lc[287]: %PLATFORM-PFM-0-CARD_RESET_REQ : pfm_dev_sm_perform_recovery_action, Card reset requested by: Process ID: 168018 (prm_server_ty), Fault Sev: 0, Target node: 0/4/CPU0, CompId: 0x1f, Device Handle: 0x1008005, CondID: 1034, Fault Reason: A non-recoverable soft error has been detected on NP5. The linecard will be rebooted.
LC/0/4/CPU0:44w6d:12h:15:55: syslog_dev[89]: pfm_node_lc[287]: Request Graceful Reboot via Sysmgr: Reason: pfm_dev_sm_perform_recovery_action, Card reset requested by: Process ID: 168018 (prm_server_ty), Fault Sev: 0, Target node: 0/4/CPU0, CompId: 0x1f, Device Handle: 0x1008005, CondID: 1034, Fault Reason: A non-recoverable soft error has been detected on NP5. The linecard will be rebooted.

Une erreur memoire de parité a causé le redémarrage de la carte. Tout est revenu à la normale.

A memory parity error on the card has made the card rebooted. Everything is back to normal.





Date: 2018-09-19 22:34:11 UTC
A card has rebooted, we investigate.
Posted Sep 19, 2018 - 22:33 UTC
This incident affected: Infrastructure || SBG (SBG1, SBG3, SBG4).