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Our service provider has an outage on backbone network. They are working to find and fix the issue asap.
Affected links have been isolated.
Update(s):
Date: 2018-11-05 15:07:24 UTC The link is in production now.
Date: 2018-11-05 15:06:32 UTC Our provider finished the works on the link between LAX <> ASH, we going to put back the link to production.
Date: 2018-11-04 13:58:15 UTC Finally, we reopened Equinix SJO/PAO.
Date: 2018-11-04 13:33:01 UTC ANY2 peering has been re-open. We still have 1x100Gbps down between Ashburn and LA. We can't reopen EQUINIX PAO/SJO for now. Awaiting news from our provider.
Date: 2018-11-04 13:19:16 UTC 1x100Gbps Ashburn <> Miami is back online, we reopened OI peering and put back those link in production.
Date: 2018-11-04 12:27:05 UTC 3x100Gbps are back online between ashburn and LA.
Date: 2018-11-03 02:05:22 UTC We isolated our Internet Exchange peering points on the west coast to avoid any saturation
Date: 2018-11-03 01:11:55 UTC A maintenance technician of our provider is on site. No ETA yet