OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Payments system
Scheduled Maintenance Report for Customer Service
Completed
We are encountering difficulties to contact our payment service provider.
Investigations are under progress.

Update(s):

Date: 2018-12-12 10:54:25 UTC
Our payment service provider encountered a network outage at its telecom interconnections level between roughly 2:00 UTC+1 and 8:00 UTC+1.
At our level, the payment was almost impossible as very few were processed correctly by our provider.
They assured us the corrective actions they put in place are stable and that they are in the process of enhancing the fault-tolerance of their infrastructure.
Posted Dec 12, 2018 - 07:54 UTC
This scheduled maintenance affected: Corporate websites || Corporate websites.