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FS#36242 — cluster015 (mp)

Attached to Project— Web Hosting / CloudDB
Incident
Cluster015 (mailplan)
CLOSED
100%
* Incident on cluster015 summary: all web mutualized unavailable on cluster015
* Start time: 2018-01-05 19h15
* Impact: cluster is unreachable, no website is working for this cluster, except for web perf
* Impact type: Service unavailable
* Estimated time to recovery: 1 hour
* Actions undertaken: investigating and try to lower the load on the cluster
Date:  Thursday, 14 February 2019, 09:17AM
Reason for closing:  Done
Comment by OVH - Saturday, 05 January 2019, 19:53PM

*Summary : service is progressively coming back online
*Time : 2018-01-05 19h53
*Impact : service partially unavailable
*Estimated time to recovery : 15 minutes
*Actions undertaken : reboot last failing host, restart apache on others


Comment by OVH - Saturday, 05 January 2019, 19:58PM

*Summary : some host are still unavailable but it don't disturb the service anymore
*Time : 2018-01-05 19h57
*Impact : not anymore
*Recovery time : 2018-01-05 19h53
*Action undertaken : still taking of the last faulting hosts, and keep a look on the cluster