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FS#36404 — PaloAlto <> Chicago

Attached to Project— Reseau Internet et Baies
Incident
Backbone US
CLOSED
100%
We lost 4 links between PaloAlto <> Chicago, the traffic was rerouted. Going to contact our service provider to get some details about it.
Date:  Tuesday, 15 January 2019, 04:41AM
Reason for closing:  Done
Additional comments about closing:  The links are stable now
Our provider opened a ticket to their vendor in order to known the root cause
Comment by OVH - Monday, 14 January 2019, 19:41PM

The links are UP, the service provider has an issue on equipment. They are working to fix the issue.


Comment by OVH - Monday, 14 January 2019, 20:06PM

The service has an issue between Palo Alto and Salt Lake City the circuit is still flapping.


Comment by OVH - Monday, 14 January 2019, 20:56PM

The links are in production now.


Comment by OVH - Monday, 14 January 2019, 20:57PM

Awaiting a confirmation from our service provider that everything is done on their end.