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FS#36789 — vCenter virtual machines console access

Attached to Project— Dedicated Cloud
Incident
Rbx2b
CLOSED
100%
Some of you are experiencing the following message while trying to open a virtual machine console on their Private Cloud:
"SSL verification failure for <Private Cloud name> due to a host thumbprint mismatch".

This is only happening on the vSphere client, html5 or Flash clients are not impacted.

This will be automatically resolved once the maintenance operation called "updateCert" is completed on your Private Cloud.
This operation is planned during the new couple of days.

You can checkout the precise date and time from the OVH Manager (Private Cloud page, Operations tab).

Please contact the support team if you can to run that operation now.
Date:  Monday, 11 February 2019, 11:25AM
Reason for closing:  Done
Additional comments about closing:  Private Cloud have been upgraded