As you might have noticed, we had packet losses and flaps during the night yesterday and early this morning in RBX2*.
We apologize for the undesirable effects this situation has on your services and business. We understand how this
affects you, and we are doing our best to locate the root cause.
We will update this task once we have additional information
Update(s):
Date: 2019-03-15 10:52:32 UTC We identify the rootcause and fix in real time.
A post-mortem was opened to prevent it from happening again.
Date: 2019-03-14 23:34:55 UTC We are able to reproduce the issue and we have defined the process to mitigate the impact.
Root cause is still being under investigation.
Date: 2019-03-14 22:57:36 UTC We have identified a potential cause. We are trying to reproduce the issue to confirm it. A limited impact can be felt.
Date: 2019-03-14 19:12:45 UTC There is no impact since this morning. We are still progressing on identifying the cause (a number of network devices are generating abnormal traffic).
As the issue is not permanent, we do not have enough data to troubleshoot finely. Our teams are mobilized to collect data and take action when the issue will occur again.
Posted Mar 14, 2019 - 16:28 UTC
This incident affected: VMware Private Cloud || RBX (Compute).