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CDN error 520
Incident Report for Web Cloud
Resolved
We experiment some HTTP 520 errors on CDN
There is an issue on our internal backend configuration, a fix is being deploy

Start time: 29/10/2019 15:24 PM Europe/Paris
Severity level : Major
User impact : HTTP 520 errors
Technical impact (DC/geographical area) : EU and CA
Root cause : internal backend configuration consistency
Scope of impact : Infra offers and cluster28, cluster29
Time resolution : 1h
Current status : open
On-going actions : pushing a configuration backup on the infrastructure
Workaround : NA

Update(s):

Date: 2019-10-29 15:31:54 UTC
After verification everything is now back to normal

Date: 2019-10-29 15:09:29 UTC
The configuration backup has been deployed
Posted Oct 29, 2019 - 14:43 UTC
This incident affected: CDN || CDN Infrastructure (RBX, SBG, BHS).