OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
SSL root Comodo - Manager / API / Espace client / Order funnel / Tunnel de commande
Incident
Report for Customer Service
Resolved
Hello,
A root certificate from Comodo expired this afternoon. Some of our infrastructure still includes this root certificate in the chain, which make them unavailable due to the failure to validate the full SSL certificates chain.
We are currently working on updating the full SSL chain to restore availability of the services.
Impacted services:
- API OVH EU
- Manager/Order funnel EU
- Hubic
- Public cloud operations concerning vRack
--
Bonjour,
Un certificat racine de notre fournisseur de certificat SSL Comodo a expiré ce midi. Certaines de nos infrastructures inclut toujours ce certificat racine dans leur chaine, ce qui rend les infrastructures indisponible, car impossible de valider la chaine SSL.
Nos équipes mettent à jour les chaines de certificats SSL pour restaurer l'accès sécurisé aux infrastructures.
Services impactés:
- API OVH EU
- Espace client OVH / Tunnel de commande
- Hubic
- les opérations concernant le vRack sur Public cloud
Update(s):
Date: 2020-05-30 14:59:44 UTC
api.ovh.com & eu.api.ovh.com certificates are now considered as valid.
--
Les certificats api.ovh.com & eu.api.ovh.com sont désormais valides.
A root certificate from Comodo expired this afternoon. Some of our infrastructure still includes this root certificate in the chain, which make them unavailable due to the failure to validate the full SSL certificates chain.
We are currently working on updating the full SSL chain to restore availability of the services.
Impacted services:
- API OVH EU
- Manager/Order funnel EU
- Hubic
- Public cloud operations concerning vRack
--
Bonjour,
Un certificat racine de notre fournisseur de certificat SSL Comodo a expiré ce midi. Certaines de nos infrastructures inclut toujours ce certificat racine dans leur chaine, ce qui rend les infrastructures indisponible, car impossible de valider la chaine SSL.
Nos équipes mettent à jour les chaines de certificats SSL pour restaurer l'accès sécurisé aux infrastructures.
Services impactés:
- API OVH EU
- Espace client OVH / Tunnel de commande
- Hubic
- les opérations concernant le vRack sur Public cloud
Update(s):
Date: 2020-05-30 14:59:44 UTC
api.ovh.com & eu.api.ovh.com certificates are now considered as valid.
--
Les certificats api.ovh.com & eu.api.ovh.com sont désormais valides.
This incident affected: Corporate websites || Corporate websites.