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FS#45440 — ftp cluster010

Attached to Project— Web Hosting / CloudDB
Incident
Cluster010 (60gp)
CLOSED
100%
Dear customers,

You may encounter some problems with accessing ftp service on cluster 010.

Following all the necessary information.

Start time: Tuesday June 30 2020 20:45 PM UTC+2 (Europe/Paris)
Severity level : medium
User impact : Service Degraded
Workaround : Use ftp service with server name ssh.cluster010.hosting.ovh.net
Date:  Friday, 03 July 2020, 10:40AM
Reason for closing:  Done
Comment by OVH - Tuesday, 30 June 2020, 21:30PM

Traffic switched to healthy servers, maintenance inprogress on faulty ones


Comment by OVH - Wednesday, 01 July 2020, 05:53AM

Maintenance done, all servers are up again, users may have encountered a small downtime (less than 1 minute)


Comment by OVH - Wednesday, 01 July 2020, 12:29PM

Service will be moved again to perform a new check, some connections may reset


Comment by OVH - Friday, 03 July 2020, 10:40AM

The service is now restored and fully functional.