OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
switch rbx6-106-n56-vrack
Incident
Report for Network & Infrastructure
Resolved
Description: le switch rbx6-106-n56-vrack rencontre actuellement un dysfonctionnement. Nous investiguons.
Impact: Perturbations sur le réseau vRack des serveurs dans ce container
Baies affectées: 46B27 46C29 46G08 46G09 46G10 46G12 46G13 46G29 46H12 46M01 46M02 46M03 46M05 46M06 46M07 46M08 46M09
Description: the switch rbx6-106-n56-vrack currently have some impairs. We are investigating.
Impact: access to the vRack network for the dedicated servers is impacted.
Affected Racks: 46B27 46C29 46G08 46G09 46G10 46G12 46G13 46G29 46H12 46M01 46M02 46M03 46M05 46M06 46M07 46M08 46M09
Update(s):
Date: 2020-08-15 18:39:30 UTC
Everything is back to normal
Date: 2020-08-15 18:07:42 UTC
We have a last modification to do to stabilize the infrastructure.
We'll have to bounce all the ports.
Date: 2020-08-15 15:45:00 UTC
It look like we find the rootcause and server reachability are coming back up.
Date: 2020-08-15 13:29:13 UTC
We are still working on the issue with manufacturer engineer.
Date: 2020-08-15 12:29:18 UTC
We are working with our manufacturer to troubleshoot the ongoing issue
Date: 2020-08-15 10:39:18 UTC
We still have issue with this devices and will proceed to a firmware upgrade.
Date: 2020-08-15 09:27:20 UTC
all traffic is back to production now.
Date: 2020-08-15 09:09:56 UTC
about 70% of the links are up
Date: 2020-08-15 08:55:19 UTC
New firmware flashing worked fine. Putting back up the traffic slowly
Date: 2020-08-15 08:18:09 UTC
Shutting down the whole traffic
Date: 2020-08-15 07:53:04 UTC
Reopening this case. Impact reported by different customers. Plan is to reload the switch with the right firmware.
Date: 2020-08-14 23:08:56 UTC
We had replaced the switch, the switch is up now.
nous avons remplacé le switch, il est remonté.
Impact: Perturbations sur le réseau vRack des serveurs dans ce container
Baies affectées: 46B27 46C29 46G08 46G09 46G10 46G12 46G13 46G29 46H12 46M01 46M02 46M03 46M05 46M06 46M07 46M08 46M09
Description: the switch rbx6-106-n56-vrack currently have some impairs. We are investigating.
Impact: access to the vRack network for the dedicated servers is impacted.
Affected Racks: 46B27 46C29 46G08 46G09 46G10 46G12 46G13 46G29 46H12 46M01 46M02 46M03 46M05 46M06 46M07 46M08 46M09
Update(s):
Date: 2020-08-15 18:39:30 UTC
Everything is back to normal
Date: 2020-08-15 18:07:42 UTC
We have a last modification to do to stabilize the infrastructure.
We'll have to bounce all the ports.
Date: 2020-08-15 15:45:00 UTC
It look like we find the rootcause and server reachability are coming back up.
Date: 2020-08-15 13:29:13 UTC
We are still working on the issue with manufacturer engineer.
Date: 2020-08-15 12:29:18 UTC
We are working with our manufacturer to troubleshoot the ongoing issue
Date: 2020-08-15 10:39:18 UTC
We still have issue with this devices and will proceed to a firmware upgrade.
Date: 2020-08-15 09:27:20 UTC
all traffic is back to production now.
Date: 2020-08-15 09:09:56 UTC
about 70% of the links are up
Date: 2020-08-15 08:55:19 UTC
New firmware flashing worked fine. Putting back up the traffic slowly
Date: 2020-08-15 08:18:09 UTC
Shutting down the whole traffic
Date: 2020-08-15 07:53:04 UTC
Reopening this case. Impact reported by different customers. Plan is to reload the switch with the right firmware.
Date: 2020-08-14 23:08:56 UTC
We had replaced the switch, the switch is up now.
nous avons remplacé le switch, il est remonté.
This incident affected: Infrastructure || RBX (RBX6).