OVHcloud Web Hosting Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
cluster020 / filerz118
Incident Report for Web Cloud
Resolved
Dear Customers,

Please note the minor incident on the storage equipment filerz118 on webhosting cluster 20.

Following all the necessary information:

Start time: Thu Sep 17 2020 10:00:00 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA
Root cause : Storage equipment resilver

Thank you for your understanding

OVHcloud Technical team

Update(s):

Date: 2020-09-21 15:26:20 UTC
We have opened a global task for this incident: http://travaux.ovh.net/?do=details&id=46841

Date: 2020-09-18 13:10:17 UTC
The filerz resynchronises its hard disk with the other disks. This will generate slowness.

Date: 2020-09-18 09:41:10 UTC
We had to proceed to a material intervention on this filerz.
Posted Sep 18, 2020 - 08:56 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).