OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
Slowness on some filerz
Incident
Report for Web Cloud
Resolved
Dear Customers,
Please note that there is a maintenance operation is in progress on the following storage equipments on all webhosting clusters.
filerz17 of the cluster020
filerz36 of the cluster020
filerz37 of the cluster020
filerz47 of the cluster020
filerz66 of the cluster020
filerz77 of the cluster023
filerz106 of the cluster023
filerz112 of the cluster023
filerz125 of the cluster026
filerz140 of the cluster026
filerz145 of the cluster021
filerz151 of the cluster026
filerz171 of the cluster026
filerz196 of the cluster026
filerz225 of the cluster007
filerz251 of the cluster027
filerz258 of the cluster027
filerz259 of the cluster027
filerz265 of the cluster027
filerz354 of the cluster007
filerz399 of the cluster007
filerz412 of the cluster007
filerz443 of the cluster015
filerz460 of the cluster002
filerz498 of the cluster027
filerz508 of the cluster027
filerz522 of the cluster011
filerz530 of the cluster011
filerz531 of the cluster011
filerz533 of the cluster011
filerz539 of the cluster011
filerz542 of the cluster011
filerz548 of the cluster011
filerz571 of the cluster014
filerz590 of the cluster014
filerz593 of the cluster014
filerz646 of the cluster010
filerz657 of the cluster010
filerz658 of the cluster010
filerz683 of the cluster010
filerz699 of the cluster020
filerz706 of the cluster020
filerz707 of the cluster023
filerz709 of the cluster028
filerz723 of the cluster006
filerz788 of the cluster028
filerz920 of the cluster028
filerz971 of the cluster028
Following all the necessary informations:
Start time: Thu Sep 17 2020 10:00:00 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA
Root cause : Storage equipment maintenance
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-09-29 10:02:03 UTC
The three filerz mentioned above have returned to normal performance.
We close this task.
Date: 2020-09-28 10:13:43 UTC
We are looking for a solution to reduce as much as possible the impact on these three filerz.
Date: 2020-09-24 08:52:22 UTC
Filerz140, filerz498 and filerz258 encounter some slowness.
Date: 2020-09-24 08:51:03 UTC
We no longer see an impact on the following filerz :
- Filerz17
- Filerz36
- Filerz37
- Filerz47
- Filerz66
- Filerz106
- Filerz112
- Filerz125
- Filerz151
- Filerz171
- Filerz251
- Filerz258
- Filerz259
- Filerz265
- Filerz354
- Filerz399
- Filerz412
- Filerz522
- Filerz530
- Filerz531
- Filerz533
- Filerz539
- Filerz542
- Filerz548
- Filerz571
- Filerz590
- Filerz593
- Filerz646
- Filerz657
- Filerz658
- Filerz683
- Filerz699
- Filerz707
- Filerz709
- Filerz920
- Filerz971
Date: 2020-09-22 13:27:54 UTC
We have set up a solution to reduce the impact on the following filerz :
- Filerz32
- Filerz37
- Filerz47
- Filerz66
- Filerz106
- Filerz140
- Filerz151
- Filerz196
- Filerz258
- Filerz788
- Filerz118
Maintenance is still in progress on the other filerz.
Please note that there is a maintenance operation is in progress on the following storage equipments on all webhosting clusters.
filerz17 of the cluster020
filerz36 of the cluster020
filerz37 of the cluster020
filerz47 of the cluster020
filerz66 of the cluster020
filerz77 of the cluster023
filerz106 of the cluster023
filerz112 of the cluster023
filerz125 of the cluster026
filerz140 of the cluster026
filerz145 of the cluster021
filerz151 of the cluster026
filerz171 of the cluster026
filerz196 of the cluster026
filerz225 of the cluster007
filerz251 of the cluster027
filerz258 of the cluster027
filerz259 of the cluster027
filerz265 of the cluster027
filerz354 of the cluster007
filerz399 of the cluster007
filerz412 of the cluster007
filerz443 of the cluster015
filerz460 of the cluster002
filerz498 of the cluster027
filerz508 of the cluster027
filerz522 of the cluster011
filerz530 of the cluster011
filerz531 of the cluster011
filerz533 of the cluster011
filerz539 of the cluster011
filerz542 of the cluster011
filerz548 of the cluster011
filerz571 of the cluster014
filerz590 of the cluster014
filerz593 of the cluster014
filerz646 of the cluster010
filerz657 of the cluster010
filerz658 of the cluster010
filerz683 of the cluster010
filerz699 of the cluster020
filerz706 of the cluster020
filerz707 of the cluster023
filerz709 of the cluster028
filerz723 of the cluster006
filerz788 of the cluster028
filerz920 of the cluster028
filerz971 of the cluster028
Following all the necessary informations:
Start time: Thu Sep 17 2020 10:00:00 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA
Root cause : Storage equipment maintenance
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-09-29 10:02:03 UTC
The three filerz mentioned above have returned to normal performance.
We close this task.
Date: 2020-09-28 10:13:43 UTC
We are looking for a solution to reduce as much as possible the impact on these three filerz.
Date: 2020-09-24 08:52:22 UTC
Filerz140, filerz498 and filerz258 encounter some slowness.
Date: 2020-09-24 08:51:03 UTC
We no longer see an impact on the following filerz :
- Filerz17
- Filerz36
- Filerz37
- Filerz47
- Filerz66
- Filerz106
- Filerz112
- Filerz125
- Filerz151
- Filerz171
- Filerz251
- Filerz258
- Filerz259
- Filerz265
- Filerz354
- Filerz399
- Filerz412
- Filerz522
- Filerz530
- Filerz531
- Filerz533
- Filerz539
- Filerz542
- Filerz548
- Filerz571
- Filerz590
- Filerz593
- Filerz646
- Filerz657
- Filerz658
- Filerz683
- Filerz699
- Filerz707
- Filerz709
- Filerz920
- Filerz971
Date: 2020-09-22 13:27:54 UTC
We have set up a solution to reduce the impact on the following filerz :
- Filerz32
- Filerz37
- Filerz47
- Filerz66
- Filerz106
- Filerz140
- Filerz151
- Filerz196
- Filerz258
- Filerz788
- Filerz118
Maintenance is still in progress on the other filerz.
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).