OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Filerz slow on cluster028
Incident Report for Web Cloud
Resolved
Dear Customers,

Please note the major incident on several storage equipments on webhosting cluster 28:
filerz.920
filerz.971
filerz.935
filerz.788
filerz.964

Following all the necessary information.

Start time: Thu Oct 01 2020 14:00 Europe/Paris
Severity level : Major
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA1
Root cause : Storage equipment overloaded
Scope of impact : All offers on cluster028
Time resolution : Unknown ETA
On-going actions : Moving some hosting to new and less used filers
Workaround : NA

Thank you for your understanding

OVHcloud Technical team

Update(s):

Date: 2020-10-03 13:49:36 UTC
The situation on theses storage equipments in now back to normal.
Posted Oct 01, 2020 - 13:52 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).