OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
Slowness detected on filerz clusters 25 26 27 28 29
Incident
Report for Web Cloud
Resolved
Dear Customers,
Please note the major incident on clusters 25 26 27 28 and 29 at GRA1.
Following all the necessary information.
Start time: Fri Oct 02 2020 21:50 (Europe/Paris)
Severity level : Major
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA1
Root cause : Network issue between web servers and their storage equipments
Scope of impact : All offers on clusters 25 26 27 28 and 29
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-10-03 00:28:31 UTC
End of incident
Date: 2020-10-03 00:07:12 UTC
We isolated the faulty network equipment.
Situation is now back to normal.
Please note the major incident on clusters 25 26 27 28 and 29 at GRA1.
Following all the necessary information.
Start time: Fri Oct 02 2020 21:50 (Europe/Paris)
Severity level : Major
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA1
Root cause : Network issue between web servers and their storage equipments
Scope of impact : All offers on clusters 25 26 27 28 and 29
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-10-03 00:28:31 UTC
End of incident
Date: 2020-10-03 00:07:12 UTC
We isolated the faulty network equipment.
Situation is now back to normal.
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).