OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Cluster027/Filerz498
Incident Report for Web Cloud
Resolved
Dear customers,

We observed slowness on the the filerz498 storage equipment.
We are actively working to resolve the problem.

Following all the necessary information:

Start time: Tuesday October 06 2020 17:35:00 (Europe/Paris)
Severity level : medium
User impact : Service degraded

Thank you for your understanding

OVHcloud Technical team

Update(s):

Date: 2020-10-13 14:04:36 UTC
The maintenance task is finish.
We no longer see any latency.

Date: 2020-10-12 16:21:06 UTC
We carry out certain maintenance tasks aimed at improving performance.
This can induce some latencies.

Date: 2020-10-06 20:03:44 UTC
Situation has been mitigated, we are continuing to monitor the performance to ensure acceptable levels.

Thank you for your patience.

Date: 2020-10-06 19:07:26 UTC
We are now going to reboot this storage equipment
Posted Oct 06, 2020 - 15:37 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).