OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[perso/pro] slow delivery
Incident
Report for Web Cloud
Resolved
Dear Customers,
We are experiencing slowdowns in the delivery of perf and pro offers in the gra3 region.
Following all the necessary information.
Start time: Wed Oct 07 2020 21:00 (Europe/Paris)
Severity level : Low
User impact : Slowdowns observed on some delivery of pro and perso offers
Technical impact (DC/geographical area) : GRA3
Root cause : Bad configuration
Scope of impact : perso and pro offer delivery
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-10-08 12:48:37 UTC
all orders in progress are delivered.
The slowdowns are over
Date: 2020-10-08 07:25:45 UTC
New orders are delivered on gra1 in order to deliver quickly.
The delayed delivery concern orders placed between oct 07 2020 9 p.m. and oct 08 2020 8.50 a.m.
We are experiencing slowdowns in the delivery of perf and pro offers in the gra3 region.
Following all the necessary information.
Start time: Wed Oct 07 2020 21:00 (Europe/Paris)
Severity level : Low
User impact : Slowdowns observed on some delivery of pro and perso offers
Technical impact (DC/geographical area) : GRA3
Root cause : Bad configuration
Scope of impact : perso and pro offer delivery
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-10-08 12:48:37 UTC
all orders in progress are delivered.
The slowdowns are over
Date: 2020-10-08 07:25:45 UTC
New orders are delivered on gra1 in order to deliver quickly.
The delayed delivery concern orders placed between oct 07 2020 9 p.m. and oct 08 2020 8.50 a.m.
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).