OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Object Storage / Cloud Archive GRA
Incident Report for Public Cloud
Resolved
We are observing an increase of latency and error rate. We are investigating.

Update(s):

Date: 2020-11-10 16:08:00 UTC
All the asynchronous update tasks have been treated.

Date: 2020-11-09 13:17:31 UTC
The consistency lag is still reducing well. At this time, 90% of asynchronous update tasks have been treated.

Date: 2020-11-09 10:48:03 UTC
The consumption of asynchronous update tasks is back to normal since few hours.

Date: 2020-11-08 20:22:58 UTC
The consumption of asynchronous update tasks has slowed down due to an increase of traffic. We are monitoring closely the infrastructure to avoid any other impact.

Date: 2020-11-07 11:09:44 UTC
The consistency lag is still reducing well. At this time, 80% of asynchronous update tasks have been treated.

Date: 2020-11-06 17:47:17 UTC
The consistency lag is reducing well, we keep watching the monitoring.

Date: 2020-11-06 11:17:24 UTC
The infra is recovering the lag of asynchronous tasks. We are monitoring infra performances closely.

Date: 2020-11-05 16:24:20 UTC
Performances are back to normal since 04 November 7h45 UTC.
The listing of some containers could be inconsistent due to the lag with the asynchronous update tasks.
Now that the lag has been partially recovered, we are increasing the concurrency to recover faster and we are watching closely the performances to prevent any impact.

Date: 2020-11-05 09:44:59 UTC
The load is managed and the lag in asynchronous tasks treatment is recovering. We are monitoring closely.

Date: 2020-11-04 15:24:08 UTC
As a consequences of FS#47465 , one component of the Swift cluster was late in executing asynchronous task. With too much concurrency, these tasks were overwhelming the cluster. We are reducing concurrency to better manage the load.

Date: 2020-11-04 10:58:11 UTC
We added more servers to handle the load. Since 7h45 UTC we observe better performances. We are still investigating.

Date: 2020-11-04 08:17:37 UTC
Latency is due to an increase of traffic on our containers servers. We are scaling up.
Posted Nov 02, 2020 - 13:07 UTC