Please note the incident on : filerz55 on cluster020
Following all the necessary information.
Start time: Wednesday Dec 02 2020 17:30:00 Europe/Paris
Severity level : medium
User impact : Can't reach website hosted on filerz55
Technical impact (DC/geographical area) : GRA
Root cause : Unknown
Scope of impact : All offers using this filerz on cluster020
Time resolution : Unknown ETA
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2020-12-04 19:12:37 UTC Hardware Failure, hardware has been replaced, service is back up.
Date: 2020-12-04 17:13:06 UTC We operate on the server because it is always down.
Posted Dec 04, 2020 - 16:58 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).