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FS#48141 — Rbx2 Perturbation vss-1/1b-6k

Attached to Project— Network and racks
Incident
Roubaix   → RBX-2
CLOSED
100%
We are currently facing some network perturbation on vss-1/1b-6k (RBX).
We are investigating on it.


Date:  Tuesday, 15 December 2020, 21:04PM
Reason for closing:  Done
Additional comments about closing:  fixed
Comment by OVH - Monday, 14 December 2020, 12:45PM

Our teams are fully engaged in fixing the issue and fully restore the service as fast as possible. We apologize for the inconvenience


Comment by OVH - Monday, 14 December 2020, 13:47PM

The team are still troubleshooting the router.
So far, the impact seems located on the following offers: Kimsufi and SoYouStart on our Roubaix 2 Datacenter.
There is currently no workaround and no ETA as been defined yet.
Next update will be at 2pm (Paris time)


Comment by OVH - Monday, 14 December 2020, 14:10PM

The team is still troubleshooting the router.
So far, the impact seems located on the following offers: Kimsufi and SoYouStart on our Roubaix 2 Datacenter.
There is currently no workaround and no ETA as been defined yet.

A configuration from a backup has been reapplied and it seems to have a positive effect.
Routes are slowly coming back online as we speak.
The next update will be at 2:45 pm (Paris time)


Comment by OVH - Monday, 14 December 2020, 14:29PM

Service is currently recovering; 25% of the traffic is up at this moment.


Comment by OVH - Monday, 14 December 2020, 14:51PM

Traffic has reached 65% and it's still growing.


Comment by OVH - Monday, 14 December 2020, 15:10PM

We reached 85% of the normal level and it's still growing.
100% expected at 03:20 PM, Paris time.


Comment by OVH - Monday, 14 December 2020, 15:56PM

We reached almost 100%, but a few IP are not up for the moment; we do our best to get it solved.


Comment by OVH - Tuesday, 15 December 2020, 01:39AM

All the production was on B side ( the A side was stopped)
The management on A side is up now
We are going to put back the production A side also in order to restablish the redundancy
Maintenance : 01:00 UTC


Comment by OVH - Tuesday, 15 December 2020, 02:36AM

we begin the maintenance
redundancy for vlan 800 - 805


Comment by OVH - Tuesday, 15 December 2020, 02:52AM

redundancy for vlan 806 - 810


Comment by OVH - Tuesday, 15 December 2020, 03:19AM

redundancy for vlan 810 - 816


Comment by OVH - Tuesday, 15 December 2020, 03:33AM

redundancy for vlan 816 - 830


Comment by OVH - Tuesday, 15 December 2020, 14:35PM

Some if IPs FO are impacted - we are investigating


Comment by OVH - Tuesday, 15 December 2020, 21:03PM

All fixed