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We are currently facing some network perturbation on vss-1/1b-6k (RBX).
We are investigating on it.
Update(s):
Date: 2020-12-15 20:06:41 UTC fixed
Date: 2020-12-15 20:03:33 UTC All fixed
Date: 2020-12-15 13:35:12 UTC Some if IPs FO are impacted - we are investigating
Date: 2020-12-15 02:33:46 UTC redundancy for vlan 816 - 830
Date: 2020-12-15 02:19:10 UTC redundancy for vlan 810 - 816
Date: 2020-12-15 01:52:28 UTC redundancy for vlan 806 - 810
Date: 2020-12-15 01:36:34 UTC we begin the maintenance
redundancy for vlan 800 - 805
Date: 2020-12-15 00:39:16 UTC All the production was on B side ( the A side was stopped)
The management on A side is up now
We are going to put back the production A side also in order to restablish the redundancy
Maintenance : 01:00 UTC
Date: 2020-12-14 14:56:26 UTC We reached almost 100%, but a few IP are not up for the moment; we do our best to get it solved.
Date: 2020-12-14 14:10:32 UTC We reached 85% of the normal level and it's still growing.
100% expected at 03:20 PM, Paris time.
Date: 2020-12-14 13:51:06 UTC Traffic has reached 65% and it's still growing.
Date: 2020-12-14 13:29:49 UTC Service is currently recovering; 25% of the traffic is up at this moment.
Date: 2020-12-14 13:10:55 UTC The team is still troubleshooting the router.
So far, the impact seems located on the following offers: Kimsufi and SoYouStart on our Roubaix 2 Datacenter.
There is currently no workaround and no ETA as been defined yet.
A configuration from a backup has been reapplied and it seems to have a positive effect.
Routes are slowly coming back online as we speak.
The next update will be at 2:45 pm (Paris time)
Date: 2020-12-14 12:47:28 UTC The team are still troubleshooting the router.
So far, the impact seems located on the following offers: Kimsufi and SoYouStart on our Roubaix 2 Datacenter.
There is currently no workaround and no ETA as been defined yet.
Next update will be at 2pm (Paris time)
Date: 2020-12-14 11:45:51 UTC Our teams are fully engaged in fixing the issue and fully restore the service as fast as possible. We apologize for the inconvenience
Posted Dec 14, 2020 - 10:33 UTC
This incident affected: Infrastructure || RBX (RBX2).