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  • Degraded performance
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cluster020 / filerz74
Incident Report for Web Cloud
Resolved
Dear Customers,

Please note the hardware incident on storage equipment filerz74 on web hosting cluster 20.

Following all the necessary information:

Start time: Monday Jan 04 2021 11:30 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA1
Root cause : Storage equipment flapping

Thank you for your understanding
Posted Jan 04, 2021 - 10:58 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).