A hardware fault is causing the service for cloudweb hosts to be partially degraded.
We are working to resolve the issue.
Following all the necessary information:
Start time: Fri Jan 15 2021 20:00 Europe/Paris
Severity level : Medium
User impact : Hosted websites temporary unavailable
Technical impact (DC/geographical area) : GRA3
Scope of impact : A few offers on cluster024 (see below)
Workaround : None
List of impacted servers :
webc1477.cluster024.gra.hosting.ovh.net
webc1491.cluster024.gra.hosting.ovh.net
webc1495.cluster024.gra.hosting.ovh.net
webc1680.cluster024.gra.hosting.ovh.net
webc1703.cluster024.gra.hosting.ovh.net
webc2166.cluster024.gra.hosting.ovh.net
webc333.cluster024.gra.hosting.ovh.net
webc365.cluster024.gra.hosting.ovh.net
webc378.cluster024.gra.hosting.ovh.net
webc456.cluster024.gra.hosting.ovh.net
webc457.cluster024.gra.hosting.ovh.net
webc458.cluster024.gra.hosting.ovh.net
webc460.cluster024.gra.hosting.ovh.net
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2021-01-15 19:33:39 UTC Hardware problem has been resolved, most hosts are back up, but a few are still experiencing ongoing problems.
We are working to resolve the situation.
Posted Jan 15, 2021 - 19:12 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).