Please note the hardware incident on storage equipment filerz172 on web hosting cluster 026.
Following all the necessary information:
Start time: March 8, 2021 9:30 AM (GMT+01:00)
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA1
Root cause : Storage equipment flapping
Thank you for your understanding
Update(s):
Date: 2021-03-18 08:30:36 UTC A maintenance task is run on this filerz to restore the service.
Date: 2021-03-16 18:54:33 UTC Slowdowns still observed today
Date: 2021-03-10 15:55:08 UTC Slowdowns still observed today between at 16:30 Europe/Paris
Date: 2021-03-09 14:39:07 UTC Dear Customers,
A maintenance task is in progress on this filerz. This generates latencies and increases processing times.
Thank you for your understanding
Date: 2021-03-08 19:37:50 UTC Slowdowns still observed today between 17:30 and 18:30 Europe/Paris
Posted Mar 08, 2021 - 08:26 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).