OVHcloud Web Hosting Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
cluster026 / filerz172
Incident Report for Web Cloud
Resolved
Dear Customers,

Please note the hardware incident on storage equipment filerz172 on web hosting cluster 026.

Following all the necessary information:

Start time: March 8, 2021 9:30 AM (GMT+01:00)
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA1
Root cause : Storage equipment flapping

Thank you for your understanding

Update(s):

Date: 2021-03-18 08:30:36 UTC
A maintenance task is run on this filerz to restore the service.

Date: 2021-03-16 18:54:33 UTC
Slowdowns still observed today

Date: 2021-03-10 15:55:08 UTC
Slowdowns still observed today between at 16:30 Europe/Paris

Date: 2021-03-09 14:39:07 UTC
Dear Customers,

A maintenance task is in progress on this filerz. This generates latencies and increases processing times.

Thank you for your understanding

Date: 2021-03-08 19:37:50 UTC
Slowdowns still observed today between 17:30 and 18:30 Europe/Paris
Posted Mar 08, 2021 - 08:26 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).