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FS#49489 — Hosting-Reseller

Attached to Project— Web Hosting / CloudDB
Incident
Hosting-Reseller
CLOSED
100%
Dear Customers,

Please note the major incident on : all instances on SBG1-SBG3 (virtual datacenters)

Following all the necessary information.

Start time: Wed Mar 10 2021 1 AM Europe/Paris
Severity level : Major
User impact : All hosted websites on Hosting-Reseller are not available
Technical impact (DC/geographical area) : SBG
Root cause : http://travaux.ovh.net/?do=details&id=49484
Scope of impact : All offers on SBG 1-3
Time resolution : Unknown ETA
Current status : open
On-going actions : Evaluate impacts
Workaround : NA

Thank you for your understanding

OVHcloud Technical team
Date:  Tuesday, 30 March 2021, 15:59PM
Reason for closing:  Done
Additional comments about closing:  Communication has been send to customers impact.
Comment by OVH - Wednesday, 10 March 2021, 08:44AM

Impacted services:
hr3688162928
hr3763221117
hr2114871995
hr1940663769
hr3338208977
hr4152049913
hr1557993541
hr2787782256
hr1083311162
hr348791690
hr3553184875
hr667491777
hr2663131670
hr3496066079
hr4267311854
hr2532065218
hr812385489
hr320013460
hr3723382768
hr3752933126
hr2438782475
hr3542948488
hr3704112590
hr2905812959
hr4050322358
hr4238279557
hr1748317943
hr3820759941
hr1488067818
hr1688652092
hr2885951478
hr1291396663
hr1687887265
hr4024487432
hr2702802237
hr3542246530
hr3301180069
hr3644992007
hr1815016720
hr2656638571
hr520496087
hr4086845579
hr956524948
hr3740149012
hr4092002461
hr3340046001
hr3239582329
hr1712799216
hr2267821707
hr2888965339
hr2115437885
hr3438161550
hr1146176455
hr2906935052
hr1968768108
hr1156066196
hr33726568
hr3978633817
hr3104116398
hr2411000991
hr1979836474
hr752431270
hr4172039034
hr1464533944
hr3872988363
hr3908263564
hr1437663856
hr4103856021
hr4063757479


Comment by OVH - Wednesday, 10 March 2021, 10:48AM

We keep working on those services