Get webhook notifications whenever Network & Infrastructure creates an incident, updates an incident, resolves an incident or changes a component status.
Une perturbation est détectée, nos équipes sont mobilisées pour rétablir le service dans les meilleurs délais. Nous vous prions de nous excuser pour la gêne occasionnée.
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Time: 6:35am UTC
Status: Ongoing
Hello,
We have detected a degradation in service performance. Our teams are fully engaged in fixing the issue and fully restore the service as fast as possible.
We apologize for the inconvenience.
Update(s):
Date: 2021-08-18 06:15:00 UTC Services back to normal
Date: 2021-03-17 13:34:10 UTC Our provider team is still in middle of restoration work and as of this mail writing due to the blockage identified, the contractor will be laying a temporary cable along the fence to joint together the 2 manholes.
In parallel, provider engineer is awaited onsite to investigate the ducts further.
Date: 2021-03-16 08:24:34 UTC Our provider notified us that there is currently an outage near Hong Kong that is impacting our links between APAC and NA
Restoration team are already on site and working to resolve the issue.